The Subscriptions tab displays both active and inactive subscriptions. You can manage your subscriptions and reactivate a canceled subscription as needed.
Accessing Customer Center
Go to the Magnetic Marketing Portal page
Log in using either:
Magic Link (sent to your registered email)
Email & Password
Once logged in, locate the CUSTOMER CENTER button at the top right-hand corner of the page.
Click on CUSTOMER CENTER to enter your account management dashboard.
Steps to Reactivate a Subscription
Navigate to the SUBSCRIPTION tab.
Locate the CANCELED subscription.
Locate ACTIONS on the right-hand side of the page.
Open the ACTIONS drop-down menu.
Click on REACTIVATE SUBSCRIPTION.
Scroll down to PAYMENT METHODS.
Choose a current card on file or add a new card.
In the bottom right corner, click on PAY $ AND REACTIVATE.
Upgrading or Downgrading During Reactivation
You have the option to change your subscription level during reactivation.
Locate CHANGE PLAN in the canceled subscription section.
The page will display your previous plan along with options to:
Downgrade to Digital.
Upgrade to Yearly.
Downgrade to Gold (if applicable).
Upgrade to Diamond (if applicable).
Select your preferred new subscription plan.
The new plan details will be displayed on the next page.
Click on PAY $ AND REACTIVATE to confirm the change.
For further assistance, please contact customer support.