![Upgrade / Downgrade My Subscription]({"bg": "//theme.zdassets.com/theme_assets/2329953/e106cc8a79a6a41c781c71d999cffaa33b481de7.jpg"})
![Upgrade / Downgrade My Subscription]({"bg": "//theme.zdassets.com/theme_assets/2329953/d38d9cc5a4fcb160800cb7a8f0e0cb60aaa36d2e.jpg"})
We currently have three membership tiers that customers can sign up for. The three tiers are:
- Gold Plan
- Diamond Plan
- Insider Circle
If you would like to change from one tier to another, please click on the red support button at the bottom right of the screen and our support team will be able to assist you.
Our team will need the following details to assist you, please include them when you contact us:
- Copy of your receipt
or
- Name on account
- The last 4 numbers of the CC used
- Date and amount of purchase
- Email address
- Plan you would like to subscribe to
*Please note there may be limitations on the Insider Circle memberships.
Articles in this section
- How Can I Get My Invoice?
- How Do I Update My Subscription In The Customer Center
- How To View My Order History
- How Do I Update My Contact Name?
- Paying a late invoice in your Customer Center
- Canceling your subscription in your Customer Center
- How to update your credit card in the Customer Center
- How to access your Customer Center
- How To Access Your Fortapay Billing Portal?
- Pause Plan