How to Update Your Email Address How to Update Your Email Address

How to Update Your Email Address

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There are two ways to update your email address. One is through your billing portal and second is to contact support. 

Update Email Through The Billing Portal

  1. Access the billing portal. [instructions]
  2. Once you access the billing portal, click on update my billing info, and click on my profile.
    • Screenshot_2022-12-21_at_5.42.59_PM.png
  3. Change your email address and click submit.
    • Screenshot_2022-12-21_at_5.46.58_PM.png


Update Email By Contacting Support

If you are having trouble updating your email address through the billing portal, please contact our support team by clicking the red support button, at the bottom right corner of the screen. Please provide the following verification information and we will be happy to take care of this for you!

  • Copy of your receipt

Or, at the following information.

  • Name on account
  • The last 4 numbers of the credit card used
  • Date and amount of purchase
  • email address on file
  • New email address