How To Access Your Fortapay Billing Portal?

Modified on Fri, 09 Feb 2024 at 01:00 PM

There are two ways to access your Fortapay Billing Portal. This video will go through: 

  • How you can download your invoice
  • How to update your contact information
  • How to cancel your subscription
  • How to update your payment card
  • How to view your order history



Overview of the Fortapay Billing Portal



Directly Through The Fortapay Billing Portal Link

  1. log in to the Fortapay Billing Portal
  2. Use the email address you use to make your purchases to sign in.
    • If this is your first time logging in, you can access the page by clicking on Forgot Your Password and an email will be sent to you to reset your password.
    • Screen_Shot_2022-09-14_at_7.42.20_PM.png
  •  

From The Membership Portal

  1. Once you're logged into your membership area, click on billing at the top of your screen.
    • Screenshot_2023-05-11_at_4.27.58_PM.png
  2. Where it says "Are you a Legacy Member" click underneath "Login Here" to access FortaPay
    • Screenshot_2023-05-11_at_4.31.48_PM.png

 


 

Note

  • If you try to access the Fortapay billing portal and the system says your email address does not exist, please log in to the Customer Center to view your account. 

 

Still can't access the billing portal? Contact us by clicking the Red Support button and we will be happy to help you!

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