Magnetic Marketing Customer Center: Reactivating Your Subscription

The Subscriptions tab displays both active and inactive subscriptions. You can manage your subscriptions and reactivate a canceled subscription as needed.

Accessing Customer Center

1. Go to the Magnetic Marketing Portal page

2. Log in using either:

   • Magic Link (sent to your registered email)

   • Email & Password

3. Once logged in, locate the CUSTOMER CENTER button at the top right-hand corner of the page.

4. Click on CUSTOMER CENTER to enter your account management dashboard.

Steps to Reactivate a Subscription

1. Navigate to the SUBSCRIPTION tab.

2. Locate the CANCELED subscription.

3. Locate ACTIONS on the right-hand side of the page.

4. Open the ACTIONS drop-down menu.

5. Click on REACTIVATE SUBSCRIPTION.

6. Scroll down to PAYMENT METHODS.

7. Choose a current card on file or add a new card.

8. In the bottom right corner, click on PAY $ AND REACTIVATE.

Upgrading or Downgrading During Reactivation

• You have the option to change your subscription level during reactivation.

• Locate CHANGE PLAN in the canceled subscription section.

• The page will display your previous plan along with options to:

  • Downgrade to Digital.

  • Upgrade to Yearly.

  • Downgrade to Gold (if applicable).

  • Upgrade to Diamond (if applicable).

• Select your preferred new subscription plan.

• The new plan details will be displayed on the next page.

• Click on PAY $ AND REACTIVATE to confirm the change.

For further assistance, please contact customer support.