Magnetic Marketing Customer Center: Downgrading/Upgrading Your Subscription

The Subscriptions tab in customer center displays both active and inactive subscriptions. You can manage your subscriptions and change your plan to a different level as needed.

Accessing Customer Center

1. Go to the Magnetic Marketing Portal page

2. Log in using either:

   • Magic Link (sent to your registered email)

   • Email & Password

3. Once logged in, locate the CUSTOMER CENTER button at the top right-hand corner of the page.

4. Click on CUSTOMER CENTER to enter your account management dashboard.

Steps to Change Subscription Plan

1. Navigate to the SUBSCRIPTION tab.

2. Click on your ACTIVE or TRIALING subscription.

3. Locate ACTIONS on the right-hand side of the page.

4. Open the ACTIONS drop-down menu.

5. Click on MANAGE SUBSCRIPTION.

6. Under your current plan, you will have the option to:

   • Downgrade to a digital-only option.

   • Upgrade to a yearly subscription.

7. Next to your current plan, there will be another option depending on your current subscription level:

   • Upgrade to Diamond.

   • Downgrade to Gold.

8. Review your selection and click on CONFIRM.

Billing Information

• Downgrading: The new plan price will be charged at the end of your current plan cycle.

• Upgrading: The new plan price will be charged immediately, and the upgraded plan will start right away.

If you're considering downgrading your membership, take a look at our Gold Digital plan — it offers all the great content you love at a fraction of the cost. Learn more about the Gold Digital membership here.

For further assistance, please contact customer support.